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Krystal Cancun, Cancun

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From145US$ /night
Check-in
14Mar2025Select date
Check-out
15Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Paseo Kukulcan Km 9 Lotes 9 Y 9 A, Cancun, Mexico, 77500

Krystal Cancun resort is situated in the prime area of Punta Cancun, offering breathtaking panoramic views of the Caribbean Sea. The resort boasts unique hacienda-style architecture, emphasizing cultural significance while providing modern amenities and exceptional services. It is well-known for its luxury accommodations, including sea view rooms and dedicated spaces for events and banquets.

Location

Krystal Cancun is located just steps away from Cancun's Convention Center, bars, restaurants, and shopping centers. Easy access to local attractions is complemented by proximity to the ferry to Isla Mujeres, making it a convenient base for exploring the vibrant surroundings.

Rooms

Krystal Cancun offers various room categories that cater to different preferences, including standard rooms, deluxe options, and family studios. Guests can enjoy stunning ocean views from many rooms, providing a serene and picturesque setting for relaxation.

Eat & Drink

The resort features multiple dining options highlighting Mexican and international cuisines, with standout restaurants such as Hacienda El Mortero, offering gourmet Mexican fare. Guests can enjoy buffet breakfasts, a la carte lunches, and diverse dinner options, with signature dishes that showcase local flavors.

Leisure & Business

Guests at Krystal Cancun can partake in a range of recreational activities, including snorkeling, sailing, and fishing. The resort provides various facilities such as swimming pools, a spa with massage treatments, and entertainment options like live music to enhance the vacation experience.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Club Room Ocean View
Max:
2 persons
34 m² 
Bed options:
1 King-size bed
Sea view
Shower
Balcony
Check Prices
Deluxe Room Ocean View
Max:
2 persons
32 m² 
Bed options:
1 King-size bed
Sea view
Shower
Balcony
Check Prices
Romantic Room Ocean View
Max:
2 persons
34 m² 
Bed options:
1 King-size bed
Sea view
Shower
Balcony
Check Prices
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Getting around

Explore available ways to reach your dream destination

City Centre
Cancun 10.9 km
Airports
Cancun (CUN) 23.7 km
Isla Mujeres (ISJ) 26.2 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Golf course
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage
  • Shallow end
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

Paseo Kukulcan Km 9 Lotes 9 Y 9 A, Cancun, Mexico, 77500
Map view
street view
Paseo Kukulcan Km 9 Lotes 9 Y 9 A, Cancun, Mexico, 77500
Nearby
Night club
Coco Bongo
230 m
Night club
Palazzo
20 m
Night club
The City Nightclub
540 m
Beach
Playa Forum
430 m
Beach
Mandala Beach Club
300 m
Night club
Mandala Nightclub
300 m
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
380 m
Night club
Daddy'O
350 m
Amusement Park
Delphinus Dreams
320 m
Punta Nizuc - Cancún 210
Playa Lagarto
430 m
Gallery
Galeria Balance Cancun
530 m
Restaurants
Hacienda El Mortero
210 m
Blvd Kukulkal Km. 9.5
Vips
170 m
Blvd Kukulkan Km. 9 Zona Hotelera
Wings Army
180 m
Boulevard Kukulkan Km 9
El Mortero Restaurant
210 m
Paseo Kukulcan Krystal Cancun
Hard Rock Cafe
410 m
Blvd. Kukulcan Km. 9.5 Zona Hotelera
Monkey Business
230 m
Boulevard Kukulcan Km 9
Abolengo Cancun
230 m
Boulevard Kukulkan
Hooters Party Center
210 m
Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera
Calypso"s Mexican Restaurant
350 m
Avenida Kukulkan Km 8.5 Next to Cancun Center

Reviews and Ratings

Feedback from previous guests about their experience. <br />
76%
liked the resort and would come back
Great beachfront location
Comfortable and clean rooms
Limited breakfast options
Inconsistent staff attentiveness
7.6/10
Very good
Rooms
8.0
Location
9.7
Service
5.8
Dining
5.9
Guest reviews
7.6/10
based on 45 reviews
4/5 based on 9134 reviews
7.5
7.5/10based on 3027 reviews
#70 of 272 hotels in Cancun based on Tripadvisor
Paul
United States, December  2024
8.6/10

I had a decent stay at this hotel, which is ideally located right on the beach. The rooms were clean, and the beds were comfortable, making for a good night's sleep. However, the service left a lot to be desired; the staff was not very friendly. The dining options were varied, but the quality could be improved. Overall, it offers good value for money, especially for its location.

Rooms
8.0
The rooms were clean and the beds were comfortable, which made for a pleasant stay.
Service
5.0
Unfortunately, the staff was unfriendly, which really affected the service experience.
Location
9.0
The hotel is perfectly located right on the beach, making it easy to enjoy the sun and sand.
Dining
7.0
The dining options were numerous, but the quality could have been better, especially at breakfast.
Facilities
7.0
The facilities were decent, with a nice pool area, but nothing too extraordinary.
Raymond
United States, December  2024
7.6/10

I had a pleasant stay at this hotel, which boasts a fantastic location right by the beach and is near various restaurants. The rooms were clean and quite comfortable, making for a relaxing experience. However, I found the dining options to be somewhat lacking, particularly at breakfast. While the facilities like the pool were enjoyable, I did wish that Wi-Fi was included in the package, as it came at an extra cost.

Rooms
8.0
The rooms were clean and comfortable, providing a nice place to unwind after a day out.
Service
8.0
The staff was friendly and helpful, making my stay more enjoyable.
Location
10.0
The hotel is in a great location, right on the beach and very close to several delicious restaurants.
Dining
5.0
I found the dining experience a bit lacking, as there weren't many breakfast options available.
Facilities
7.0
The pool area was well-maintained and a great spot to relax, although other amenities could be improved.
David
United Kingdom, November  2024
7.6/10

I had a pleasant stay at this hotel with its clean and comfortable rooms, and the location is absolutely unbeatable, right by the beach. The staff were generally friendly, but I had a couple of interactions that felt a bit off. Dining could use some improvement as the breakfast selection was somewhat limited, but overall, it was a good experience with nice amenities and reasonable pricing.

Rooms
8.0
The rooms were clean, modern, and very comfortable, making my stay enjoyable.
Service
6.0
Most of the staff were friendly, but I noticed a few that seemed unfriendly at the reception desk.
Location
10.0
The hotel is set in a fantastic location, just steps away from a beautiful beach and within walking distance to many restaurants and bars.
Dining
5.0
Dining was okay, but I really wished there were more breakfast options available.
Facilities
9.0
The hotel boasts great amenities including a nice pool area which was well-maintained and perfect for relaxing.
Mike
United States, November  2024
8.4/10

I recently stayed at this hotel, and I loved its location right by the beach, which made it super convenient for sunbathing and swimming. The rooms were spacious and comfortable, but I did notice some noise from outside. The staff was friendly, but the service could be more attentive at times. Overall, I think it’s a good value for money, especially considering the great amenities.

Rooms
8.0
The rooms were spacious and comfortable, offering a lovely view of the sea. However, the noise from outside could be a bit disruptive.
Service
7.0
The staff was friendly, but I felt the service could be a bit more attentive, especially at the reception desk.
Location
10.0
The hotel is set right on the beach, which is fantastic for anyone looking to enjoy the sun and surf.
Dining
7.0
Dining options were good, but I would have appreciated more variety in breakfast dishes.
Facilities
9.0
The hotel had great amenities, including a lovely pool area that was well-maintained and perfect for relaxing.
Robert
United Kingdom, November  2024
7.0/10

I had a pleasant stay at the hotel, which is located right on a beautiful beach, making it ideal for relaxation. The rooms were spacious and clean, which I appreciated. However, the service was lacking, and I found the staff a bit unfriendly. The dining options were also limited, which was a letdown. Overall, for the price, the experience was decent, but there’s definitely room for improvement in the service and dining departments.

Rooms
8.0
The rooms were spacious and clean, providing a comfortable stay.
Service
5.0
I found the staff to be a bit unfriendly, which affected the overall experience.
Location
10.0
The hotel is perfectly located right on a beautiful beach, which I absolutely loved.
Dining
5.0
The dining options were quite limited, which was disappointing considering the hotel’s other features.
Facilities
7.0
The hotel had decent facilities, but I believe enhancements could be made.
William
United Kingdom, November  2024
8.8/10

I had a lovely stay at this hotel, which boasts a fantastic beachfront location. The rooms were well-maintained and had a nice comfortable feel to them. The service was friendly most of the time, but there were a couple of hiccups. Dining options were satisfactory, but I wished there were a bit more variety available for breakfast. Overall, it offered good value for money, though a few small improvements could make the stay even better.

Rooms
8.0
The rooms were well-kept and comfortable, providing a relaxing atmosphere during my stay.
Service
7.0
The staff was friendly and helpful, although there were moments when their attentiveness could have been better.
Location
10.0
The hotel is perfectly located right on the beach, offering beautiful views and easy access to the shore.
Dining
6.0
The dining experience was decent, but the breakfast selection was limited, which was a bit disappointing.
Facilities
8.0
The facilities were good, and I particularly enjoyed the pool area, which was clean and inviting.
Great beachfront location
Limited breakfast options
Juliet
United Kingdom, October  2024
7.4/10

The hotel has a great location right by the beach, which I loved. The rooms were spacious and clean, giving a comfortable vibe that made my stay enjoyable. The staff were quite friendly, although there were moments where service could be improved. The dining options were limited, especially for breakfast, which was a bit of a letdown. Overall, I found it to be fairly priced given the amenities.

Rooms
8.0
The rooms were spacious and clean, adding to the overall comfort of my stay.
Service
7.0
The staff were quite friendly, but occasionally the service felt a bit slow.
Location
9.0
The location is fantastic, right by the beach and close to local attractions.
Dining
5.0
The dining options were limited, and breakfast could have used more variety.
Facilities
8.0
The amenities available at the hotel were good, particularly the pool area.
Michael
United States, October  2024
7.4/10

I recently stayed at this hotel and was overall pleased with my experience. The location is great, right on the beach and near many restaurants, which is definitely a plus. The rooms were clean and provided great comfort, but unfortunately, the staff could have been a little friendlier. Dining had high-quality options, but the variety, especially at breakfast, left something to be desired. Overall, it's a decent choice for a beach getaway but not without its flaws.

Rooms
8.0
The rooms were clean and comfortable, providing a good night’s sleep.
Service
5.0
The staff was friendly enough, though I encountered some unfriendly attitudes at reception.
Location
9.0
The hotel is set right on the beach, which is beautiful, and very close to several restaurants.
Dining
6.0
While the dining featured high-quality dishes, I found the breakfast options to be quite limited.
Facilities
7.0
Facilities were ample, including a nice pool area.
Bert
United States, October  2024
8.2/10

The hotel is located right by the beach, which is a huge plus, and I found the rooms to be both clean and comfortable. The staff was friendly, making the stay even better. Unfortunately, the dining options were quite limited, especially for breakfast. While the pool area was nice, I did feel the Wi-Fi charges were a downside.

Rooms
9.0
The rooms were clean and comfortable, providing a nice space to relax after a long day.
Service
9.0
I found the staff to be friendly and helpful, contributing to an overall pleasant experience.
Location
10.0
Being right next to the beach was fantastic, and it was close to several restaurants and shops.
Dining
5.0
The dining options were a bit lacking, especially the breakfast choices, which could definitely use some improvement.
Facilities
8.0
The pool area was well-maintained and enjoyable, perfect for relaxing.
Harper
United Kingdom, October  2024
7.2/10

The hotel offers a fantastic beachfront location with clean and spacious rooms, but the staff service left a lot to be desired. While the dining options were decent, they could use more variety. Overall, it’s a great spot for a getaway, though the unfriendly service was a letdown.

Rooms
8.0
The rooms were clean and spacious, providing a comfortable stay.
Service
5.0
The staff was quite unfriendly, which really impacted the overall experience.
Location
10.0
The hotel is right on the beach, making it an ideal spot for enjoying the sun and surf.
Dining
7.0
Dining had decent options, but more variety would enhance the experience.
Facilities
8.0
Facilities were satisfactory; the pool area was enjoyable.
Gary
United Kingdom, October  2024
8.0/10

My stay at this hotel was enjoyable thanks to its great beach location and clean, comfortable rooms. The staff was friendly, which made my experience pleasant. However, the dining options could definitely use some improvement as they felt a bit limited. Overall, it offered good value for money, but I wasn't thrilled that Wi-Fi wasn't included in the price.

Rooms
8.0
The rooms were clean and comfortable with a great view.
Service
7.0
The staff was friendly, but there were moments of delay at the reception desk.
Location
10.0
The hotel is set on a beautiful beach, perfect for leisurely strolls and relaxation.
Dining
5.0
Dining could improve as breakfast options felt somewhat limited.
Facilities
8.0
The hotel had nice facilities, especially the pool area which was well-maintained.
Arthur
United Kingdom, September  2024
8.2/10

I had a pleasant stay at the hotel, which boasts a fantastic beachfront location with a beautiful view. The rooms were comfortable and clean, but I did find the service to be a bit lacking in friendliness. Dining options were decent but could use a bit more variety. Overall, I think it offers good value for money, especially given the great beach access.

Rooms
8.0
The rooms were comfortable and clean, providing a nice view of the ocean.
Service
5.0
Service could be improved as the staff wasn't as friendly as one would expect.
Location
10.0
The hotel is right on the beach, which is one of its best features.
Dining
7.0
Dining was adequate, but I wish there were more options available.
Facilities
8.0
The facilities were well-maintained, making for a comfortable stay.
Great beach access
Unfriendly staff
Steve
United States, September  2024
6.2/10

This hotel is really well located, right by the beach and close to various attractions. The rooms are quite spacious, though a bit outdated. The service was unfortunately lacking, with a few interactions being pretty unfriendly. Dining options are limited, but the overall value for money is decent given the location and amenities.

Rooms
7.0
The rooms were spacious but felt a little outdated.
Service
5.0
The service was unfortunately quite unfriendly during my stay.
Location
9.0
The location is fantastic, right on the beach and close to many attractions.
Dining
5.0
Dining options were limited, which was a bit disappointing.
Facilities
6.0
The hotel had some nice amenities, but could use some updates.
Joe
United States, September  2024
7.2/10

I recently stayed at this hotel and truly appreciated its great location right by the beach, which made it easy to enjoy the sun and sand. The rooms were clean and comfortable, but I found some aspects of the service lacking. The dining options were decent but not extensive, and while the pool area was nice, I expected a bit more. Overall, it’s a good value for the money, but not without its drawbacks.

Rooms
8.0
The rooms were clean and quite comfortable, providing a restful atmosphere.
Service
5.0
I found the service to be a bit unfriendly at times, especially at the reception desk.
Location
9.0
The location is fantastic as it is right on the beach, making it perfect for beach lovers.
Dining
6.0
The dining options were okay, but I wish there were more variety, especially for breakfast.
Facilities
7.0
Facilities were decent but didn’t exceed my expectations, especially the pool area.
Thomas
United Kingdom, September  2024
7.8/10

The hotel is in a prime location right on the beach, making it convenient for enjoying the sun and sand. The rooms are spacious and modern, providing a comfortable stay. Unfortunately, the service could use some improvement as the staff wasn't very friendly during my visit. Overall, it’s a decent value for money given the amenities offered, but I wish the staff had been more welcoming.

Rooms
8.0
The rooms were spacious and modern, offering a comfortable stay.
Service
5.0
The service wasn't very friendly, which was disappointing.
Location
10.0
The hotel is right on the beach, which is perfect for swimming and sunbathing.
Dining
7.0
The dining options were fairly good, but there could have been more variety.
Facilities
8.0
The hotel had great amenities including a nice pool area.
Show more
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Rooms and Guests2 Guests, 1 Room